Privacy Policy
Last updated: 15 January 2026
1. Introduction
This Privacy Policy explains how Community Edge (“we”, “us”, “our”) collects, uses, and protects your personal data. Community Edge exists to share insights and practical thinking on building strong, trust-led communities for B2B brands. We take privacy seriously and handle personal data in a clear, responsible, and proportionate way, in line with the UK General Data Protection Regulation (UK GDPR).
2. Who we are
Website: communityedge.org Brand: Community Edge Contact email: hello@communityedge.org Community Edge is operated from the United Kingdom.
3. What data we collect
We only collect personal data that is necessary. This may include: Your email address (when you subscribe to the Community Edge newsletter) Technical information such as IP address, browser type, and pages visited (where website analytics are enabled) We do not collect sensitive personal data.
4. How we use your data
We use your personal data to: Send newsletters and updates you have chosen to receive Share new articles, insights, or relevant announcements from Community Edge Understand how the website is used and improve content and structure (where analytics are enabled) Respond to messages if you contact us directly We do not sell or rent personal data.
5. Lawful basis for processing
Under UK GDPR, we rely on the following lawful bases: Consent — when you subscribe to the newsletter Legitimate interest — to operate, maintain, and improve the website You can withdraw your consent at any time by unsubscribing.
6. Email communications
If you sign up to the Community Edge newsletter: You will only receive emails you have explicitly opted in to Every email includes an unsubscribe link, which you can use at any time Newsletter emails are managed using Mailchimp, a third-party email service provider. Mailchimp processes personal data on our behalf and may store or process data outside the UK. Where this is the case, appropriate safeguards are in place to protect your data. Mailchimp may also collect limited engagement data (such as email opens and clicks) to help us understand what content is useful and relevant.
7. Third-party services
We use trusted third-party services to support the website and newsletter, including: Mailchimp — to manage email subscriptions and send newsletters Website analytics tools (such as Google Analytics), where enabled These providers process personal data only on our instructions and are required to comply with applicable data protection laws.
8. Cookies
Community Edge may use cookies to ensure the website functions correctly and, where enabled, to understand how visitors interact with content. You can control or disable cookies through your browser settings. Further information may be provided in a separate Cookie Policy if required.
9. How long we keep your data
We retain personal data only for as long as necessary: Newsletter subscription data is kept until you unsubscribe Analytics data is retained according to the settings of the analytics provider.
10. Your rights
Under UK GDPR, you have the right to: Access the personal data we hold about you Request correction or deletion of your data Withdraw consent at any time Object to or restrict certain processing Lodge a complaint with the Information Commissioner’s Office (ICO) To exercise any of these rights, contact us at hello@communityedge.org
11. Data security
We take reasonable technical and organisational measures to protect personal data against loss, misuse, or unauthorised access.
12. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date shown above.
13. Contact
If you have questions about this Privacy Policy or how your data is handled, please contact: Email: hello@communityedge.org